Frequently Asked Questions

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Frequently Asked Questions

Topic

Cycling Helmets

1. Where are Kask cycling helmets produced?

2. Where can I find detailed info about my helmet?

3. Should the helmet be replaced after a crash?

4. How do I choose the perfect size of cycling helmet?

5. What kind of certifications does the helmet come with?

6. How often should a helmet be replaced?

Snow Helmets

1. Where are Kask helmets produced?

2. Should the helmet be replaced after a crash?

3. How often should a helmet be replaced?

4. Where can I find detailed info about my helmet?

5. What kind of certifications does the helmet come with?

6. How do I choose the right size of ski helmet?

Horse Riding Helmets

1. Where are the helmets produced?

2. Should the helmet be replaced after a crash?

3. After how long must the helmet be replaced?

4. Where can I find detailed info about my helmet?

5. What kind of certifications does the helmet come with?

6. How do I choose the right size of horse riding helmet?

KOO Eyewear

1. Where are KOO Eyewear sunglasses and goggles produced?

2. How should I store my KOO Eyewear?

3. How should I maintain and clean my KOO Eyewear?

Shipping

1. Which Countries do you ship to?

3. From which courier is my order delivered?

4. What is the estimated delivery time?

Payment

1. What are the payment methods available?

Crash Replacement

1. Does KASK offer a Crash Replacement Program?

Warranty

1. What warranty is offered for products bought from retailers?

2. What warranty is offered for products bought on kask.com?

Returns

1. Need to return a product?

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