FAQ
SUPPORT
- CYCLING
- EQUESTRIAN
- SNOW
- ALL
All KASK products are 100% made in Italy and pass through the most rigorous safety and quality tests of KASK’s distinctive CSD Project – Comfort, Safety, Design. All KASK’s exclusive designs and product features implemented in the helmet collections are absolutely innovative, proprietary, and protected by numerous patents. KASK does not compromise when it comes to quality and safety. Every KASK product you purchase will ensure your satisfaction and safety.
CE EN 1078 - CPSC 1203 - AS/NZS 2063
The helmet’s life depends on various factors which cause deterioration, including sudden temperature changes, the degree to which it is exposed to sunlight, and the intensity of use. Inspect the helmet regularly to check for any damage! Cracks, detached parts, warping, flaking and changes in color are significant elements for verifying the helmet’s state of deterioration; in any case, we advise replacing itapproximately 3 years from the original date of purchase, because over time its capacity for protection decreases due to the aging of the materials. The manufacturing date is shown inside the helmet.
After any violent impact, even if no damage is visible, the helmet should be replaced because its capacity to absorb further impact could be impaired.
Do not apply adhesives, solvents, stickers, or paint that do not comply with the manufacturer’s specifications. Any alteration or intervention not provided for may impair its protective function.
SPORT KASK guarantees the product for 2 years from the date of purchase for defects in materials or workmanship. The warranty excludes defects due to normal wear and tear, modifications, incorrect storage, improper maintenance, or use other than that for which the device has been certified.
KASK SpA believes in safety first. If you happen to have an accident while cycling, it is extremely important that you replace your helmet although it may still look intact.
If a KASK helmet is crashed and/or damaged in an accident, KASK will offer a 40% discount from the current MSRP on a new KASK helmet for a period of 1 year from the date of purchase of the crashed helmet.
Download here your crash replacement form.
This service is valid in Austria, Germany, Denmark in all retailers you find in our store locator.
KASK SpA believes in safety first. If you happen to have an accident while cycling, it is extremely important that you replace your helmet although it may still look intact.
If a KASK helmet is crashed and/or damaged in an accident, KASK will offer a 25% discount from the current MSRP on a new KASK helmet for a period of 1 year from the date of purchase of the crashed helmet.
Download here your crash replacement form.
This service is valid in Australia in all retailers you find in our store locator.
KASK equestrian helmets meet the following certifications:
CE VG1 01.040 2014-12
ASTM F1163-15 – with SEI MARK
KASK offers the Crash Replacement Policy, a discount towards the purchase of a new KASK Equestrian helmet for up to 24 months from the purchase date. The rider must send back the helmet involved in the accident along with KASK’s Crash Replacement Form and a proof of purchase. All returns must be accompanied by a Return Authorization Form and a Return authorization number that can be obtained by sending an email to info@kask.com
KASK SpA believes in safety first. If you happen to have an accident while cycling, it is extremely important that you replace your helmet although it may still look intact.
If a KASK helmet is crashed and/or damaged in an accident, KASK will offer a 40% discount from the current MSRP on a new KASK helmet for a period of 1 year from the date of purchase of the crashed helmet.
Download here your crash replacement form.
This service is valid in Austria, Germany, Denmark in all retailers you find in our store locator.
KASK SpA believes in safety first. If you happen to have an accident while cycling, it is extremely important that you replace your helmet although it may still look intact.
If a KASK helmet is crashed and/or damaged in an accident, KASK will offer a 25% discount from the current MSRP on a new KASK helmet for a period of 1 year from the date of purchase of the crashed helmet.
Download here your crash replacement form.
This service is valid in Australia in all retailers you find in our store locator.
Stealth
CE EN 1077 Class A
ASTM F 2040
Piuma R (Elite, Chrome, Shadow, Firefly, Montecarlo, Class Sport, Flower)
CE EN 1077 Class B
ASTM F 2040
Khimera
CE EN 1077 Class B
ASTM F 2040
Visor
CE EN 174
ASTM F 659
To ensure the best comfort and hygiene, the padding is easily removable and washable.
KASK SPORTguarantees the product for 2 years for defects in materials or workmanship from the date of purchase. The warranty excludes defects due to normal wear and tear, modifications, incorrect storage, improper maintenance, or use other than that for which the device has been certified.
KASK SpA believes in safety first. If you happen to have an accident while cycling, it is extremely important that you replace your helmet although it may still look intact.
If a KASK helmet is crashed and/or damaged in an accident, KASK will offer a 40% discount from the current MSRP on a new KASK helmet for a period of 1 year from the date of purchase of the crashed helmet.
Download here your crash replacement form.
This service is valid in Austria, Germany, Denmark in all retailers you find in our store locator.
KASK SpA believes in safety first. If you happen to have an accident while cycling, it is extremely important that you replace your helmet although it may still look intact.
If a KASK helmet is crashed and/or damaged in an accident, KASK will offer a 25% discount from the current MSRP on a new KASK helmet for a period of 1 year from the date of purchase of the crashed helmet.
Download here your crash replacement form.
This service is valid in Australia in all retailers you find in our store locator.
IF YOU HAVEN'T FOUND YOUR ANSWER - CONTACT US
(Insert name, country, helmet model, content)
Contact us